ServiceNow offers data health tools such as dashboards to help improve IT workflows, and Service Graph Connectors that accurately import and standardize external data into your CMDB. At the heart of the platform is its CMDB, which is used as the core data source for ITIL processes and creating custom workflows. CMDBs are increasingly important, as IT infrastructures continue to expand to accommodate remote and hybrid work environments and expand worker mobility and BYOD initiatives, trends that have resulted in the proliferation of devices and device types connecting to corporate networks.Īs the leading service management platform, ServiceNow is used by large enterprises that need robust features, scalability, and configuration flexibility.

Having this information at your fingertips enables you to identify and address any vulnerabilities in your infrastructure or on endpoint devices.

Why do you maintain a (ServiceNow) CMDB? To access complete and accurate information about your IT asset configuration items (CIs), digital services, and the infrastructure that supports them.

Lansweeper sccm integration